Privacy Policy | Royal Online RBC

Introduction

Royal Online RBC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

This policy applies to all visitors and participants in our training programs. By using our website, you consent to the data practices described in this policy.

Information We Collect

We collect several types of information from and about users of our website:

Personal Information

When you contact us or inquire about our training programs, we may collect:

Name and contact information (email address, phone number)
Professional background and career goals
Any information you provide in correspondence with us

Technical Information

We automatically collect certain information when you visit our website:

IP address and browser type
Operating system and device information
Pages visited and time spent on our site
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries about our training programs
To communicate with you about program details and enrollment
To improve our website and services
To comply with legal obligations
To protect our rights and prevent fraud

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Consent: You have given clear consent for us to process your personal data for specific purposes
Legitimate Interests: Processing is necessary for our legitimate interests (e.g., responding to inquiries, improving our services)
Legal Obligation: Processing is necessary to comply with the law

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third parties who assist in operating our website or conducting our business, subject to confidentiality agreements
Legal Requirements: When required by law or to protect our rights, property, or safety
Business Transfers: In connection with a merger, sale, or transfer of company assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Remember your preferences
Understand how you use our website
Improve our website functionality

You can control cookie preferences through your browser settings. Please see our Cookie Policy for more detailed information.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation on how we use your data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to our processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at info@royalonlinerbc.com.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Royal Online RBC
56 West St, Downtown Drogheda
Drogheda, Co. Louth
A92 E4CY, Ireland
Email: info@royalonlinerbc.com
Phone: +353 15 360 759